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Shipping & Returns

Prices:

All prices offered include VAT.

Shipping:

Shipping countries:
We ship to Austria (AT), Germany (DE), Italy (I)

Shipping:
Our shipping partner is Austrian Post AG. Prices are based on shipping zones (destination country) and shipping weight.
With each order, the shipping fees will be autom by our shop system. Calculated and displayed before ordering.
From a purchase value of €150, we ship for free within Austria.

Guidelines:
Within Austria: ~ 5€
European Union: ~ €15

Self-pickers:
The shipping option self-pickup is only possible and approved with prior agreement. Basically, all items are shipped.

Payment methods:

Advance payment:
Immediately after your purchase with us, you will receive a confirmation email with all relevant account details for the transfer of the invoice amount. As soon as we have registered the receipt of payment with us, the goods go into shipment.

Acceptation (Austria, Germany):
The goods will be shipped immediately and the outstanding invoice amount will be collected directly to BAR when the shipment is handed over. Please make sure they also have the cash for ordering at home.
For acceptance statements, fees are incurred, which are displayed directly during the ordering process and shown separately in the invoice.
Fees:
Austria: € 8.40 including VAT
Germany: € 14.40 including VAT

Paypal:
Goods goes into shipping immediately after online payment.
Payment via PayPal is also possible without a PayPal account. After shopping, you will get autom. Redirected to PayPal, there you select the option:

"You don't have a Paypal account yet? "

After that, the following payment options are available to you:

EC direct debit
Visa
Mastercard
American Express


SOFORT Transfer (KLARNA):
Goods goes into shipping immediately after online payment.

With instant transfer, you pay with your online banking data. This procedure is tested by TÜV and awarded the TÜV seal as transaction-proof.
You don't need an SOFORT bank account for SOFORT transfer.

To pay via instant transfer, you need:

Your bank code (shown on your EC card)
Your account number (also on the EC map)
Your login credentials with your bank
Your PIN number, which you also use when logging in to your bank.
A TAN you get from your bank or via SMS.

Watch video here!

If you don't have online banking yet, this method of payment is unfortunately not possible for you.

Bill:
From the 3rd order, we offer payment on behalf of private customers.
For public authorities (authorities, schools, municipalities ...) and large customers, we offer the possibility of payment by invoice from the first order. However, this must be agreed with our customer service (contact) beforehand.

Tracking:
The shipment can be tracked by tracking Austrian Post AG using the tracking number. So you always know where your shipment is at the moment.

Insurance:
The shipment is always insured. This means that in the event of damage or loss, the carrier may be held liable.

Return:
For returns, the terms and conditions apply.
Please note these provisions before returning them! Otherwise, failure to comply may cause problems with withdrawal or reimbursement.


Return address:

PREMIUMWILD.at
Spittelstrasse 4a
A-4240 Freistadt
Austria